USDA FSA CALL CENTER OPEN TO HELP FARMERS WITH CFAP APPLICATIONS

Farmers and ranchers can now contact a call center to receive one-on-one assistance from USDA Farm Service Agency (FSA) employees ready to help. By calling 877-508-8364, customers can ask questions about FSA programs – including the Coronavirus Food Assistance Program (CFAP) – and get a jump start on program applications.

The call center was created in response to CFAP to better serve customers, especially those who have not worked with FSA previously.  Mike Mandere, chief administrative officer for FSA in Washington State and team leader for the Northwest Area virtual FSA team, said customers who contact the call center can expect to receive the same great service they would receive as if they were in their FSA county office. “The service you receive is very similar to contact with the county office,” Mike said. “We want to ensure they get the information needed to answer questions and get the CFAP application process started.”

The call center has received over 16,000 calls since its inception in May 2020.